We went for dinner on a Friday night. GF specific menu and some nice vegetarian options. Great service.
The food was excellent however I did have issues with the drinks. We ordered two teas which came in two large teapots with about 1/4 of water. This meant that this took up most of the table and the tea tasted weak. They should have one large pot between two and our teapot wasn't clean do had bits floating inside our tea.
Thanks to the admin (I think) for being so lovely today! Had a great service, considered my special request (I was craving for Benedict eggs) and of course, food was great too. Looking forward to come back for brunch!
It's good. You know what to expect and you get it. Was a tad overpriced but seems to have upped it's game. Excellent service.
Very disappointing. I have enjoyed eating at Bill's several times over the last few years, mostly at the Berkhamstead branch. Last night's visit was far below the modest standard we have come to expect. Tuesday night is not usually a busy night and there were almost as many staff as customers at around 8pm. Perhaps bored out of their minds, the waitresses were deep in conversation with the waiter around the till and apparently forgot what was expected of them once our orders were taken.The food and simple drinks eventually arrived after much prompting, brought by the very apologetic waiter. The platter starter was very nice but the burgers weren't. The "well done" one was too dry while the "medium" was under cooked and the bun was stale and fell apart, as if it had been inexpertly thawed in a microwave. The chips were limp and not crisp. In previous visits, all had been just right.The point of a limited menu is to ensure a consistently high standard.The chain needs to decide whether it is going to close this failing branch or invest in some proper management to bring it back up to scratch.
Bill's Berkhamsted Restaurant is a UK Cafe based in Berkhamsted, East of England. Bill's Berkhamsted Restaurant is located at 163-165, High St, Berkhamsted HP4 3HB, UK.
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