This has been my GP surgery for five years and I have always been very impressed. They are under pressure for appointments due to government funding arrangements beyond their control. However I have found their appointment system based on genuine medical priority to be excellent. I have been able to get same day appointment when really needed or a longer term appointment. Care by doctors and nurses has always been excellent and accompanied by great bedside manner and thoughtfullness.
This is a practice trying to look after too many patients with far too few doctors and nurses. However, when one can get an appointment, and that is the huge problem for many reasons including a booking system which is far too short-term, the medical response is generally excellent and, after all, that is for why the practice exists.
My normal surgery is Boxwell Road but was given an appointment at Milton House. Was seen very promptly by a very professional lady GP who after examination provided a clear and informative explanation of her medical opinion. Very impressed by her manner and the courteous way I was treated.
Dreadful! Cant ever get through now
Simply dreadful service. So difficult even to get through to reception on the telephone. They simply don't answer, time after time after time. The doctors and nurses themselves are good but terribly overstretched, usually making appointments very difficult. But if reception won't even pick up the phone it's impossible even to get the ball rolling. A terrible practice offering zero customer service and zero empathy to people who often just above all require reassurance and advice. A&E inevitably pick up the tab for their abject failure to fulfil their raison d'etre.
Milton House Surgery is a UK Doctor based in Berkhamsted, East of England. Milton House Surgery is located at Doctor's Commons Rd, Berkhamsted HP4 3BY, UK.
Please contact with Milton House Surgery using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Milton House Surgery opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Doctor in Berkhamsted
You Might Also Consider